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Customer Service

Sater Design Collection has an award-winning Customer Service department. We can assist you with any questions you might have. Building a home and choosing a house plan can be very complicated. We can help direct you to a home plan that will be best suited for your needs.

We sell home plans throughout the United States as well as all over the world. Sometimes time differences can become a challenge. Our customer service department is available:

Monday through Friday

from 9:00AM EST to 5:00PM EST.

Phone: 1-800-718-7526

You can always contact us by email. We try our best to return email questions by the next business day, if not sooner. Many times a question is a bit complicated, in which case we will consult with our in-house drafting department. We then will relate the answer back to you. Our drafting department is always very busy, but we will try and get you your information as quick as we can.

Before you call or email, take a look at the Frequently Asked Questions page. Many times you can find answers to your questions there. We have included some answers to a few general questions we hear all the time.

If you are looking for information on Custom Designed home plans, we can help you over at Sater Group Inc. which is our award winning custom home design company.

 

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